Fueledo Terms of Service

Last Updated: May 2026

OVERVIEW

Welcome to Fueledo! The terms "we", "us" and "our" refer to Fueledo. Fueledo operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Fueledo is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

To use the Services, including accessing or browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS & CONSUMER GUARANTEES

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to your device settings.

Australian Consumer Law Guardrail: Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy implied by the Australian Consumer Law (ACL) which cannot be excluded. For major failures with the service or product, you are entitled to a replacement or refund.

Subject to your rights under the ACL, descriptions of products are subject to change at any time without notice at our sole discretion, and we reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS & RESALE

When you place an order, you are making an offer to purchase. Fueledo reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment before your order is accepted.

Your purchases are subject to return or exchange solely in accordance with our Refund & Taste Guarantee Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale, unauthorized distribution, or commercial export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Unless otherwise expressly stated, posted prices do not include shipping, handling, or applicable domestic taxes (GST).

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use it, and (iii) you will pay charges incurred by you at the posted prices, including shipping and handling charges.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times listed on the site are estimates only and are not guaranteed. While we are not liable for shipping delays caused by third-party carriers or events outside our reasonable control, we will always work to resolve delivery issues in accordance with our customer service standards and consumer rights. Risk of loss and title for the items pass to you upon our delivery to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, formulas, product designs, displays, images, graphics, logos, video, and audio, are owned by Fueledo, its affiliates or licensors and are protected by Australian and international copyright, trademark, and intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any of the material on the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to third-party tools or links to third-party websites which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or conditions of any kind. Use of any optional tools or third-party links offered through the site is entirely at your own risk and discretion.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Fueledo is powered by Shopify, which enables us to provide the online platform to you. However, any sales and purchases you make in our store are made directly with Fueledo. Shopify is not a party to your transaction and is not responsible for any aspect of sales between you and Fueledo.

SECTION 9 - PRIVACY & DATA

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, your data is transmitted to and securely processed via Shopify's infrastructure in accordance with secure industry data standards.

SECTION 10 - USER FEEDBACK AND SUBMISSIONS

If you submit product reviews, ideas, suggestions, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display such Feedback for marketing or commercial use.

You agree that your feedback will not violate any right of any third-party, contain unlawful material, or contain malware. You are solely responsible for any feedback you make and its accuracy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, or transit times. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, or intimidate; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, or pretext; or (i) to use any automated means, scraping, data mining tools, or automated AI software agents to crawl, extract data from, or interfere with the security features of the Services.

SECTION 13 - AGENT TERMS

No software, automated service, or AI agent ("Agent") taking autonomous actions on behalf of a user may interact with our Services unless it explicitly identifies itself in all HTTP/HTTPS requests by including "Agent/[agent name]" in the user agent string. Agents must not attempt to circumvent CAPTCHAs, obfuscate their nature, or mimic human behavior patterns to bypass safety and data protections.

SECTION 14 - LIMITATION OF LIABILITY

To the full extent permitted by law, Fueledo, our directors, officers, employees, or contractors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind—including lost profits or revenue—arising from your use of the services or any products procured through the store, except where such liability cannot be excluded under the Australian Consumer Law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Fueledo, Shopify, and our affiliates, partners, officers, and employees from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

SECTION 16 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Queensland, Australia. You and Fueledo consent to the exclusive venue and jurisdiction of the courts located in Queensland.

SECTION 17 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at fueledo.enquire@gmail.com.

Our contact and registration information is posted below:

• Trading Name: Fueledo

• Contact Email: fueledo.enquire@gmail.com

• Business Registration Number (ABN): 34508411015