Shipping policy

🚚 Fueledo Shipping & Delivery Policy

Thank you for fueling your performance with Fueledo! We are dedicated to delivering your order as quickly and transparently as possible. All of our premium product batches are freshly blended, packed, and dispatched straight from our workspace in Queensland, Australia.

For any questions about your delivery, please contact us at: fueledo.enquire@gmail.com

⏱️ Order Processing Times

  • Standard Orders: We process and dispatch all standard orders within 24 to 48 hours (excluding weekends and Queensland public holidays).

  • Subscription Orders: Your first subscription order is processed within 24–48 hours. Recurring batches are automatically processed and shipped exactly on your recurring fortnightly or monthly billing anniversary.

📦 Shipping Rates & Delivery Timeframes

We ship nationwide across Australia using reliable courier networks (including Australia Post). All shipments include 100% full tracking so you can trace your fuel from our door to yours.

  • 🚚 Standard Shipping (3–6 Business Days): Flat rate shipping nationwide. Free standard shipping is automatically applied to orders over a specified cart threshold at checkout.

  • ⚡ Express Shipping (1–3 Business Days): Available at checkout if you need your high-performance fuel delivered as fast as possible.

Please note: Delivery times are estimates provided by our couriers. Rural and remote regional areas may require an additional 1–3 business days.

📅 Subscription Shipping Rules

To keep your daily routine automated, we offer two flexible delivery frequencies:

  • Fortnightly Plan: Dispatched as 1 pouch every 2 weeks to keep a steady, fresh supply in your kitchen.

  • Monthly Plan: To pass shipping savings back to you and reduce our carbon footprint, we bundle your delivery and ship 2 pouches at once every 4 weeks.

📍 Tracking Your Order

The moment your package is packed and leaves our Queensland facility, an automated email will be sent to you containing your tracking link. Please allow up to 24 hours for the courier network to update the scanning status on their tracking portal.

❌ Lost, Damaged, or Missing Shipments

Your delivery is fully protected. Under the Australian Consumer Law, we ensure your product arrives safely. If your package arrives damaged, unsealed, or is confirmed lost in transit by the courier network, please alert us immediately at fueledo.enquire@gmail.com so we can fast-track a free replacement batch to you.